Cancun Airport to The Fives Beach Hotel and Residences

The private transfer from Cancun Airport to The Fives Beach Hotel and Residences starts at $69 USD per vehicle, not per person: that rate covers your whole group, with taxes, tolls and meet & greet included. The price is locked when you book and does not change on the day of travel, not at night and not in high season. The cheapest rate is Private Transportation, for up to 8 passengers with their luggage.

Round trip — arrival and return — starts at $138 USD per vehicle, and costs less than buying two separate one-way rides. Booking both at once locks in your pickup at The Fives Beach Hotel and Residences on departure day, which is exactly when you do not want to be hunting for a ride.

The ride from the airport to The Fives Beach Hotel and Residences takes ~1h 12m in normal traffic. It is a direct trip: your driver leaves the terminal and stops at the hotel door, with no other pickups along the way. For the return we work the time backwards from your flight, adding that same ride time plus the margin your airline asks for.

The Fives Beach Hotel and Residences is at Acceso Xcalacoco, Fracc. El Limonar 1, 77710 Playa del Carmen, Q.R., México, inside the Playa del Carmen area, about ~1h 12m from Cancun International Airport (CUN) by private vehicle. We drop you at the hotel entrance, not at a stop or a meeting point.

Most hotels do not include airport transportation, and the ones that offer something usually charge for it separately or share the ride with other guests. What you book here is a private transfer to The Fives Beach Hotel and Residences: a vehicle exclusive to your group, the price settled before you travel and a driver waiting with your name. If your hotel does include transport, it is worth confirming with them before booking.

These are the options to The Fives Beach Hotel and Residences with their one-way rate: Private Transportation, up to 8 passengers, from $69 · Airport Taxi, up to 3 passengers, from $71 · Private Transportation Premium, up to 8 passengers, from $71 · Small Group Transportation, up to 15 passengers, from $150. The rate is per vehicle, so it costs the same whether two of you travel or the vehicle is full — pick by luggage room, not by seat count.

The largest vehicle running to The Fives Beach Hotel and Residences (Small Group Transportation) takes up to 15 checked bags plus carry-ons. Strollers, coolers, boards and golf clubs are fine, but tell us the bag count when you book: we would rather send a vehicle with room to spare than one where the luggage barely fits.

It is 100% private. The vehicle is yours alone and goes straight from the airport to The Fives Beach Hotel and Residences: no other passengers, no dropping people off at other hotels, no waiting for a van to fill up. That is why the ride takes ~1h 12m and not twice that.

Right after you clear customs, outside the terminal, holding a sign with your name. From there you head straight to The Fives Beach Hotel and Residences: no counters to find, no taxi line and no need to deal with the vendors who approach you at the exit. If you cannot spot the driver, your voucher has our 24/7 phone number and we connect you on the spot.

We track your flight in real time. If it lands early or late — even if your arrival at The Fives Beach Hotel and Residences shifts by hours — the pickup time adjusts by itself and your driver waits at no extra cost. Nothing to report and nothing to rebook.

Yes, service runs 24/7 and the rate is the same at any hour: there is no night surcharge. A flight landing at 2 AM has its driver waiting all the same, and the run to The Fives Beach Hotel and Residences usually takes less than ~1h 12m with an empty highway.

Ideally 24 to 48 hours ahead: with that margin we guarantee the vehicle you picked rather than whatever is left. Last-minute bookings to The Fives Beach Hotel and Residences are usually possible — call us and we confirm in minutes — but in high season the larger vehicles go first.

Yes, and they are free. Request them when you book and tell us the ages: the driver fits them at the terminal before pulling away, not somewhere along the highway to The Fives Beach Hotel and Residences. We send the seat that matches the child's age, not a generic booster.

Yes. A quick stop at a supermarket or an OXXO on the way to The Fives Beach Hotel and Residences can be arranged and does not change the price — it is a normal request for guests heading to a condo or a villa. Tell us when you book so we allow for it in the ride time.

Yes. Your driver picks you up at the The Fives Beach Hotel and Residences lobby at the time we agree, worked out from the ride time plus the margin your airline requires, and we reconfirm it the day before. Booking round trip from the start costs less than two separate one-way rides.

Yes. The Fives Beach Hotel and Residences is in the Playa del Carmen area and we charge one flat rate for that whole area, so it makes no difference exactly where the hotel sits: the price above is what you pay. And if you end up switching to another hotel in the Playa del Carmen area, the rate stays the same — just let us know so your driver has the right address.

It depends on the rate you booked. Premium rate: cancel free up to 24 hours before your transfer and we refund the full amount. Economical rate: no refund. The full amount stays as open credit, with no expiry date, for whenever you come back. Includes one change of date or time, 48 hours in advance. Either way, send the request in writing, by email, with your reservation number.